Refund and Returns Policy
RETURNS & REFUNDS POLICY
Effective Date: June 14, 2026
At Back To USA 94, we want you to be completely satisfied with your purchase[cite: 1]. Because we deal in vintage, deadstock, and unique collectible items, please read our return guidelines carefully[cite: 1].
1. Return Window
You have 30 days from the date you received your item to request a return[cite: 1].
2. Return Eligibility & Condition
To be eligible for a return, your item must meet the following criteria[cite: 1]:
- It must be in the exact same condition that you received it (unworn, unwashed, and with all original tags still attached, if applicable)[cite: 1].
- For Deadstock or New With Tags (NWT) items, the original vintage tags must be intact and untampered with[cite: 1]. Removing tags voids the return eligibility[cite: 1].
- You will need to provide the receipt or proof of purchase[cite: 1].
3. How to Initiate a Return
To start a return, please contact us at sales@backtousa94.com[cite: 1]. If your return is accepted, we will send you instructions on how and where to send your package[cite: 1].
Please note: Unless the item received was fundamentally different from the product description or damaged upon arrival, customers are responsible for paying their own return shipping costs[cite: 1].
4. Refunds Process
Once we receive and inspect your returned item, we will send you an email to notify you that we have received it[cite: 1]. We will also notify you of the approval or rejection of your refund[cite: 1].
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 10 business days, depending on your bank or card issuer[cite: 1].
5. Vintage Character Disclaimer
Please remember that most items on our store are authentic vintage pieces from past decades[cite: 1]. Natural wear, minor bobbling, or slight fading can be part of the item's history and character[cite: 1]. We do our absolute best to describe and photograph every flaw in the product description[cite: 1]. Returns based on flaws already clearly stated in the listing will be subject to standard return shipping fees[cite: 1].
Have Questions about a Return?
Reach out to our customer care vault anytime at:
📩 sales@backtousa94.com